HESS offers you a flexible hardware and software solution so that you are able to quickly and easily record and manage payment transactions. In doing so, the solution adapts to your processes and workflows and easily integrates into the existing IT environment of your library - with or without a payment machine.
Are you looking for an option of extending your service to customers and thereby optimising processes and making them transparent? With HESS payment systems we offer you a hardware and software concept that allows you to automate deposits and payouts so that they are audit-proof, take pressure off your counter service with a payment machine and increase the productivity of your employees by quickly and efficiently reproducing and implementing core processes in payment transactions.
Our software solution is structured in a way that it adapts to your needs and processes relating to recording and managing cash and cashless payment transactions – from the request for payment through to the receipt. This allows you to transfer your data securely and in line with the latest cash desk and accounting regulations to popular specialist processes and financial procedures from suppliers, such as OCLC, EXLIBRIS or BiBer via tried and tested interfaces. It is also easy to integrate a manned cash desk or one of our payment machines.
Your customers can conduct cash and cashless deposits and payouts centrally and securely on our payment machines. Their intuitive handling guarantees a high level of acceptance amongst your customers and the modular design of our payment machines allows you to further expand your services. This allows you to offer your customers the option of settling charges that arise, issuing tickets, checking their balance or adding credit directly on the payment machine.